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<\/li>\n\n\n\n<li>\u3042\u306a\u305f\u306e\u4f01\u696d\u304c\u8fc5\u901f\u306b\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u3001\u9867\u5ba2\u304c\u516c\u5e73\u3068\u611f\u3058\u308b\u65b9\u6cd5\u3067\u554f\u984c\u306b\u5bfe\u51e6\u3057\u305f\u3068\u3059\u308b\u3068\u3001\u5f7c\u3089\u306f\u6700\u521d\u306b\u30aa\u30fc\u30c0\u30fc\u3092\u51fa\u3057\u305f\u3068\u304d\u3088\u308a\u3082\u9ad8\u3044\u6e80\u8db3\u5ea6\u3067\u7d42\u308f\u308b\u3067\u3057\u3087\u3046\u3002 <\/li>\n<\/ol>\n\n<p>\u9867\u5ba2\u306b\u540c\u60c5\u3057\u3001\u8fc5\u901f\u3067\u516c\u5e73\u306a\u89e3\u6c7a\u7b56\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001\u30d6\u30e9\u30f3\u30c9\u306f\u9867\u5ba2\u306e\u7d99\u7d9a\u7684\u306a\u30d3\u30b8\u30cd\u30b9\u306b\u502b\u3057\u3044\u5b58\u5728\u3067\u3042\u308b\u3053\u3068\u3092\u8a3c\u660e\u3057\u307e\u3059\u3002<\/p>\n\n<h3 class=\"wp-block-heading\" id=\"h-improving-performance-metrics-beyond-your-last-mile-experience\">\u30e9\u30b9\u30c8\u30de\u30a4\u30eb\u4f53\u9a13\u3092\u8d85\u3048\u3066\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u6307\u6a19\u3092\u6539\u5584\u3059\u308b<\/h3>\n\n<p>\u30e9\u30b9\u30c8\u30de\u30a4\u30eb\u4f53\u9a13\u306e\u7a4d\u6975\u7684\u306a\u7ba1\u7406\u306f\u3001\u30b5\u30d7\u30e9\u30a4\u30c1\u30a7\u30fc\u30f3\u696d\u52d9\u306e\u57ce\u3092\u8d85\u3048\u3001\u30d3\u30b8\u30cd\u30b9\u306b\u5927\u304d\u306a\u30e1\u30ea\u30c3\u30c8\u3092\u3082\u305f\u3089\u3057\u307e\u3059\u3002 \u6642\u9593\u306e\u7d4c\u904e\u3068\u3068\u3082\u306b\u3001\u3053\u308c\u3089\u306e\u6226\u7565\u7684\u306a\u5909\u5316\u306f\u3001e\u30b3\u30de\u30fc\u30b9\u306e\u4f53\u9a13\u3092\u53cd\u6620\u3057\u305f\u4e3b\u8981\u306a\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u6307\u6a19\u3092\u5411\u4e0a\u3055\u305b\u307e\u3059\u3002<\/p>\n\n<ul class=\"wp-block-list\">\n<li>\u30cd\u30c3\u30c8\u30fb\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30fb\u30b9\u30b3\u30a2\uff08NPS\uff09<\/li>\n\n\n\n<li>\u9867\u5ba2\u751f\u6daf\u4fa1\u5024\uff08LTV\uff09<\/li>\n\n\n\n<li>\u5e73\u5747\u30aa\u30fc\u30c0\u30fc\u4fa1\u683c\uff08AOV\uff09<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\" id=\"h-where-to-focus-last-mile-improvements-to-have-the-greatest-impact\">\u6700\u5927\u306e\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u305f\u3081\u306e\u30e9\u30b9\u30c8\u30de\u30a4\u30eb\u6539\u5584\u306e\u91cd\u70b9\u5206\u91ce<\/h2>\n\n<p>e\u30b3\u30de\u30fc\u30b9\u4f01\u696d\u304c\u30cf\u30a4\u30bf\u30c3\u30c1\u306e\u30e9\u30b9\u30c8\u30de\u30a4\u30eb\u4f53\u9a13\u3092\u69cb\u7bc9\u3059\u308b\u4fa1\u5024\u3092\u8a8d\u8b58\u3057\u305f\u3089\u3001\u500b\u3005\u306e\u9867\u5ba2\u306b\u5408\u308f\u305b\u3001\u5373\u6642\u5fdc\u6027\u3068\u4e00\u8cab\u6027\u3092\u5099\u3048\u305f\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u4f53\u9a13\u3092\u63d0\u4f9b\u3059\u308b\u305f\u3081\u306e\u9069\u5207\u306a\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u3001\u30d9\u30f3\u30c0\u30fc\u30b5\u30dd\u30fc\u30c8\u3001\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30c4\u30fc\u30eb\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n\n<p>\u3053\u308c\u3089\u306e\u91cd\u8981\u306a\u5206\u91ce\u306f\u3001\u30e9\u30b9\u30c8\u30de\u30a4\u30eb\u4f53\u9a13\u3092\u6f5c\u5728\u7684\u306a\u8ca0\u62c5\u304b\u3089\u9867\u5ba2\u306e\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u9ad8\u3081\u308b\u63a8\u9032\u529b\u306b\u5909\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 <\/p>\n\n<h3 class=\"wp-block-heading\" id=\"h-1-enhanced-data-visibility-across-your-supply-chain\">1. \u30b5\u30d7\u30e9\u30a4\u30c1\u30a7\u30fc\u30f3\u5168\u4f53\u3067\u306e\u30c7\u30fc\u30bf\u53ef\u8996\u5316\u306e\u5f37\u5316<\/h3>\n\n<p>\u9867\u5ba2\u306b\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u6700\u65b0\u60c5\u5831\u3092\u63d0\u4f9b\u3057\u3066\u3044\u308b\u5834\u5408\u3067\u3082\u3001\u30e9\u30b9\u30c8\u30de\u30a4\u30eb\u306e\u696d\u52d9\u52b9\u7387\u3092\u5411\u4e0a\u3055\u305b\u308b\u6a5f\u4f1a\u3092\u7279\u5b9a\u3057\u3066\u3044\u308b\u5834\u5408\u3067\u3082\u3001\u30b5\u30d7\u30e9\u30a4\u30c1\u30a7\u30fc\u30f3\u5168\u4f53\u306e\u72b6\u614b\u304b\u3089\u60c5\u5831\u3084\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u62bd\u51fa\u3059\u308b\u7dcf\u5408\u7684\u306a\u30c7\u30fc\u30bf\u304c\u5fc5\u8981\u3067\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u4ee5\u4e0b\u306e\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n<ul class=\"wp-block-list\">\n<li>\u751f\u306e\u8f38\u9001\u30c7\u30fc\u30bf\u3092\u3001\u696d\u52d9\u3084\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306e\u305f\u3081\u306e\u5b9f\u7528\u7684\u306a\u30a4\u30f3\u30b5\u30a4\u30c8\u306b\u5909\u63db <\/li>\n\n\n\n<li>\u5c65\u6b74\u306e\u50be\u5411\u306b\u57fa\u3065\u3044\u3066\u4e88\u6e2c\u30e2\u30c7\u30eb\u3092\u69cb\u7bc9\u3057\u3001\u6b63\u78ba\u306a\u914d\u9001\u671f\u5f85\u5024\u3092\u8a2d\u5b9a\u3059\u308b <\/li>\n\n\n\n<li>\u30d1\u30bf\u30fc\u30f3\u3092\u7279\u5b9a\u3057\u3001\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u3092\u6700\u9069\u5316\u3057\u3001\u52b9\u7387\u3068\u4fe1\u983c\u6027\u3092\u5411\u4e0a\u3055\u305b\u307e\u3059\u3002<\/li>\n\n\n\n<li>\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u53ef\u8996\u5316\u3092\u5b9f\u73fe\u3057\u3001\u30c1\u30fc\u30e0\u3068\u9867\u5ba2\u306e\u4e21\u65b9\u306b\u5229\u70b9\u3092\u3082\u305f\u3089\u3057\u307e\u3059\u3002 <\/li>\n<\/ul>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>\u5b9f\u969b\u306b\u898b\u3066\u307f\u307e\u3057\u3087\u3046\u3002 <\/strong><br\/><br\/>project44\u306e<a href=\"https:\/\/www.project44.com\/ja\/platform\/ecommerce\/consumer-visibility\/\">\u30b3\u30f3\u30b7\u30e5\u30fc\u30de\u30fc\u53ef\u8996\u5316<\/a>\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u901a\u3058\u3066\u3001\u5c65\u6b74\u30c7\u30fc\u30bf\u3092\u4f7f\u7528\u3057\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u8f38\u9001\u66f4\u65b0\u3084\u305d\u306e\u4ed6\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3059\u308b\u65b9\u6cd5\u306b\u3064\u3044\u3066\u8aac\u660e\u3057\u307e\u3059\u3002<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div>\n<\/div>\n\n<h3 class=\"wp-block-heading\" id=\"h-2-building-a-resilient-diverse-carrier-network\">2. \u5f37\u976d\u3067\u591a\u69d8\u306a\u30ad\u30e3\u30ea\u30a2\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u3092\u69cb\u7bc9<\/h3>\n\n<p>\u30d1\u30f3\u30c7\u30df\u30c3\u30af\u306e\u767a\u751f\u306b\u3088\u308a\u3001e\u30b3\u30de\u30fc\u30b9\u8f38\u9001\u304c\u6025\u5897\u3057\u3001\u30ad\u30e3\u30ea\u30a2\u306e\u8f38\u9001\u80fd\u529b\u3092\u8d85\u3048\u305f\u3068\u304d\u3001\u5c0f\u58f2\u696d\u8005\u306f\u91cd\u8981\u306a\u6559\u8a13\u3092\u5b66\u3073\u307e\u3057\u305f\u3002\u30aa\u30fc\u30c0\u30fc\u5b9f\u884c\u3092\u5358\u4e00\u306e\u30ad\u30e3\u30ea\u30a2\u306b\u4f9d\u5b58\u3059\u308b\u3053\u3068\u306f\u3067\u304d\u307e\u305b\u3093\u3002<\/p>\n\n<p>\u6700\u8fd1\u306e\u81ea\u7136\u707d\u5bb3\u3084\u53b3\u3057\u3044\u6c17\u8c61\u73fe\u8c61\u306f\u3001\u3053\u306e\u4fe1\u5ff5\u3092\u5f37\u5316\u3059\u308b\u4e00\u65b9\u3067\u3059\u3002 \u3057\u304b\u3057\u3001\u4e00\u3064\u306e\u554f\u984c\u3092\u89e3\u6c7a\u3059\u308b\u904e\u7a0b\u3067\u3001\u5c0f\u58f2\u696d\u8005\u306f\u5225\u306e\u8ab2\u984c\u306b\u76f4\u9762\u3057\u59cb\u3081\u307e\u3057\u305f\u3002<\/p>\n\n<p>\u30ad\u30e3\u30ea\u30a2\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u306e\u591a\u69d8\u5316\u306f\u8907\u96d1\u5316\u3092\u62db\u304d\u307e\u3059\u3002 \u8ab2\u984c\u306f\u3001\u3053\u306e\u8907\u96d1\u3055\u3092\u7ba1\u7406\u3057\u3064\u3064\u3001\u9867\u5ba2\u4f53\u9a13\u306e\u4e00\u8cab\u6027\u3092\u7dad\u6301\u3059\u308b\u3053\u3068\u3067\u3059\u3002 \u30b9\u30d4\u30fc\u30c9\u3001\u4fe1\u983c\u6027\u3001\u30b3\u30b9\u30c8\u306e\u9593\u306e\u9069\u5207\u306a\u30d0\u30e9\u30f3\u30b9\u3092\u898b\u3064\u3051\u308b\u306b\u306f\u3001\u614e\u91cd\u306a\u5206\u6790\u3068\u7d99\u7d9a\u7684\u306a\u6700\u9069\u5316\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>\u9867\u5ba2\u30b9\u30dd\u30c3\u30c8\u30e9\u30a4\u30c8<\/strong><br\/><strong>Indigo\u304c\u5f37\u976d\u306a\u30de\u30eb\u30c1\u30ad\u30e3\u30ea\u30a2\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u3092\u69cb\u7bc9\u3057\u305f\u65b9\u6cd5<\/strong><br\/><br\/>\u30ab\u30ca\u30c0\u306e\u5c0f\u58f2\u696d\u8005\u3067\u3042\u308bIndigo\u306f\u3001\u30ad\u30e3\u30ea\u30a2\u30921\u793e\u304b\u30898\u793e\u306b\u62e1\u5927\u3057\u307e\u3057\u305f\u3002\u305d\u306e\u969b\u3001\u512a\u308c\u305f\u9867\u5ba2\u4f53\u9a13\u57fa\u6e96\u3092\u7dad\u6301\u3059\u308b\u305f\u3081\u306b\u3001\u914d\u9001\u30c7\u30fc\u30bf\u306e\u300c\u771f\u5b9f\u306e\u552f\u4e00\u306e\u60c5\u5831\u6e90\u300d\u3092\u5fc5\u8981\u3068\u3057\u3066\u3044\u307e\u3057\u305f\u3002 \u8907\u96d1\u306a\u72b6\u6cc1\u306b\u3082\u304b\u304b\u308f\u3089\u305a\u3001Indigo\u306f\u304b\u3064\u3066\u306a\u3044\u30b5\u30d7\u30e9\u30a4\u30c1\u30a7\u30fc\u30f3\u306e\u8ab2\u984c\u3092\u514b\u670d\u3057\u3001\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306e\u554f\u3044\u5408\u308f\u305b\u3092\u524a\u6e1b\u3057\u3001\u914d\u9001\u306e\u53ef\u8996\u5316\u3092\u6539\u5584\u3057\u307e\u3057\u305f\u3002 <br\/><br\/><a href=\"https:\/\/www.project44.com\/customer-stories\/indigo-capitalizes-on-data-driven-customer-delivery-experiences\/\"><strong>Indigo\u306e\u6210\u529f\u4e8b\u4f8b\u3092\u8aad\u3080 <\/strong><\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n\n<h3 class=\"wp-block-heading\" id=\"h-3-proactive-automated-and-self-serve-customer-service\">3. 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