How Lorang Improved Partner & Customer Communication

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A European logistics provider offering escort vehicles for sensitive shipments now coordinates real-time tracking and communications across partners and roughly 50 telematics systems using project44.

Challenge

Orchestrating shipments and escort vehicles, and time-sensitive routes through construction sites, required countless phone calls and manual processes. Lacking real-time data, Lorang struggled to return tracking-request phone calls and emails without depleting resources – and to meet partner and customer expectations.

Solution

Lorang picked project44 to manage subcontractor and master data, merge all tour and shipment data, and synthesize everything into a meaningful dashboard. The logistics provider now receives precise ETAs and the real-time tracking for freight and escort vehicles without manual intervention.


Become indispensable to shippers.