How Uline Strengthened the Customer Experience

  Blue semi truck traveling down rural highway

A leading distributor of shipping materials with DCs located across North America solidified its competitive advantage and delighted customers with project44’s real-time tracking solution.

Challenge

Uline’s EDI-based shipment information could be delayed up to 30 days. This lack of real-time shipment data left the customer experience lagging and hampered Uline’s ability to work effectively with their network of carriers.

Solution

Uline selected project44’s Advanced Visibility Platform for its modern infrastructure and coverage across the North American supply chain. The Uline team saw immediate ROI after implementing LTL tracking and automated dispatch. After realizing such early success, they’re actively planning to expand project44 into additional digital transformation initiatives.


Eliminate visibility gaps across your carrier network.