These Shopping Trends Are Set to Impact Your 2022 Peak Season Supply Chain

The 2021 holiday season triggered legitimate concerns over product availability and on-time delivery. Now – one year later – retailers are facing inventory pileups due to slowed consumer spending.

To better understand how stubborn inflation and an uncertain economic outlook will impact the 2022 peak season, we surveyed 1,600 consumers across the US, UK, France, and Germany. Read on to learn their views on spending, shipping, sustainability and more going into the 2022 holiday shopping season.

Key Takeaways

  • Customers aren’t just concerned about the higher price of goods, but also higher shipping rates, higher ‘free shipping’ minimums, or the lack of free shipping altogether from retailers who used to offer the service.
  • A growing group of consumers are looking to reduce their carbon footprint by shopping at locally-owned small businesses.
  • Despite a rise in prices and concerns over shipping costs, the majority of consumers surveyed are confident their holiday goods will arrive on time.
  • While consumers are shopping ‘small,’ online and omnichannel brands will see the most traffic this holiday season.

You can learn more about these findings by reading the full report here.

Peak season is on. But retailers are already struggling to keep up. In order to meet demand and deliver goods on time, sellers need systems, partnership and solutions in place to help them succeed. Fortunately, there’s still time to adjust supply chain strategies to get your fair share of 2022’s holiday spend.

Download the 2022 Peak Season Customer Survey here.