With data playing an ever increasing role in supply chain, Eye for Transport teamed up with project44 to explore EDI – a technology that has been a core part of how carriers, shippers and 3PLs transmit and share data since 1970. Why does Freight EDI still exist? Do people in the industry really like it?

EDI may be the current industry default, but it’s old technology that runs data over timers – meaning data isn’t coming to you in real-time, leading to more phone calls and emails to track processes that should be automated, like pulling rate quotes, sending instant dispatch requests to a carrier’s system, tracking freight, and requesting image documentation. Freight EDI is costly to set up and maintain, leads to more headcount, and frequently breaks.