The world’s largest chemical distributor turned to project44’s Advanced Visibility Platform™ to meet a company-wide initiative centered on improving the delivery experience, reducing costs and making more data-driven decisions.
Challenge
Without timely shipments, Univar’s customers were forced to shut down manufacturing, sometimes costing them well over $100,000 per hour. With hundreds of thousands of annual shipments — and tens of thousands of clients — Univar needed real-time, high-quality tracking data to provide the visibility their customers require to plan production.
Solution
Univar chose project44 for its 100% digital infrastructure that includes multimodal tracking, seamless integration into their Oracle Transportation Management (OTM) system, and the ability to scale as shipping needs change. Their team immediately implemented tracking and exception management across over-the-road shipments (truckload and less-than-truckload). They soon added automated LTL pre-shipment and post-shipment processes, including dispatch and digital document retrieval.
Results
01
Elimination of costly manual tracking processes
02
Reduced costs with efficient and precise ways to resolve issues
03
Earned more trust, loyalty and satisfaction with proactive customer communication
04
Proactive exception-handling powered by real-time, reliable ETAs
About Univar Solutions
Univar Solutions is a global partner to customers and suppliers for the value-added distribution of chemistry and related products and services. Univar is a committed ally, with the capabilities and know-how to help their business run smoothly, and the expertise to help them anticipate, navigate and leverage meaningful growth opportunities.
