project44 Sub-Processors for Carriers

1. Scope 

This documentation describes the Sub-processors and certain other entities material to the services listed in the Sub-processors Tables below (collectively, for the purposes of this document only, the “Services”). Capitalized terms used in this documentation are defined in P44’s Services Agreement, Portal Terms of Use Agreement, Data Processing Addendum and/or any agreement made between P44 and Carrier, referencing this documentation. Many of the Services are fully or partly hosted on third-party infrastructures that operate as P44’s Sub-processors. This Sub-processor documentation was last updated on January 1, 2025.  

If a Service includes features that run across multiple infrastructures using different Sub-processors or hosted in different locations, the Sub-processors Table will list each infrastructure involved in running the Service as a separate “purpose of processing” row detailing how, and for what features, each infrastructure is used.  

2. Sub-processor Notifications

Carriers may subscribe to notifications of new Sub-processors for those Services for which Carrier has a then-current active subscription by filling out this form: this form

3. Sub-processors Storing Carrier Data  

Multiple Services offer multiple alternative locations to process and/or store Carrier Data. 

Further, if Carrier Data is hosted in a different region for one Service, this may also affect where Carrier Data is hosted in other related services. If Carrier has any questions about where Carrier Data is stored that this documentation does not answer, please contact P44’s support.  

In addition to the locations identified in the below Sub-processors tables, P44 may store across its processing locations identifying information about Carriers’ instance(s) and identifying information about Users for the purpose of operating the Services, such as facilitating the login process and the provision of support.  

4. Sub-processor Tables 

General List of Sub-processors for all SKUs 

Purpose of Processing Sub-processorsLocations
Cloud services and hosting Amazon Web Services, Inc. United States 
Amazon Web Services
EMEA SARL 
Ireland and/or Germany 
Google LLCUnited States and/or  Ireland, Belgium 
Hetzner Online GmbHGermany
Host Europe GmbHGermany
Surfboxx IT-Solutions GmbHGermany
Netic A/SDenmark
Alibaba Cloud Computing Ltd.China
Data warehousing for reportingSnowflake, Inc.Ireland, Germany, Netherlands, Switzerland and/or United States
User managementOkta, Inc.Ireland, Germany and/or United States
Data base servicesTableau Software, Inc.Ireland, Germany and/or United States
ElasticSearch B.V. Ireland, Germany, France and/or United States
MongoDB, Inc.Ireland, Germany and/or United States
SMS notifications / Contact management (voluntary)Twilio Sendgrid, Inc.United States, Ireland, and/or Australia
Product analyticsMixpanel, Inc.Netherlands 
Data analyticsObserve, Inc.United States and Europe
Retool, Inc.United States
Quantiphi, Inc.United States
Sisense Ltd.United States
Talend, Inc.United States
Marketing communication, landing pages, and product pagesMarketo, Inc.England, Netherlands, and/or United States
Project management toolRocketlane CorpUnited States
Infrastructure monitoring Datadog, Inc.United States, Germany & China
Security MonitoringSumo Logic, Inc.Ireland
Support services, including technical and operations supportproject44 A/SDenmark
Project44 B.V.The Netherlands
Project44 Sp z.o.o. Polan
project44, LLCUnited States
Project44 Germany GmbHGermany
Project44 Software Services Private LimitedIndia
Project44 SASFrance
QCerris D.O.O. Serbia
QABADGER d.o.o.Serbia
Lean Technologies, LLCColombia
Service provider of customer support toolsZenDesk, Inc.United States
WIZR AI INCUnited States
Analytics and reporting toolsGainsight, Inc.United States and/or Germany, Ireland
Product feedbackCanny IncUnited States

Sub-processor notifications 

project44 customers may subscribe to notifications of changes to our list of sub processors. 

Contact us at  p44legal@project44.com 

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