How RR Donnelley Grew Profitability Exponentially


The logistics arm (DLS Worldwide) of a global business communications and marketing firm selected project44 to modernize its shipping processes, drastically reducing costs, eliminating errors and scaling to the needs of 50,000+ clients.


As RR Donnelley’s (RRD) business grew, so did its manual shipment tracking processes, phone calls and related costs that cut into profitability. The company needed a better way to ship more efficiently while keeping customer satisfaction a top priority.


With project44’s Advanced Visibility Platform™, RRD found a real-time tracking solution that integrated into their MercuryGate TMS. RRD’s estimate for a six-month implementation of LTL tracking and automation of rating, dispatching and documents went live in just 30 days with the help of the FedEx API Integration Program.

Boost profitability without sacrificing customer experience.