How RR Donnelley Grew Profitability Exponentially

  semi trucks parked in a row in lot

The logistics arm (DLS Worldwide) of a global business communications and marketing firm selected project44 to modernize its shipping processes, drastically reducing costs, eliminating errors and scaling to the needs of 50,000+ clients.

Challenge

As RR Donnelley’s (RRD) business grew, so did its manual shipment tracking processes, phone calls and related costs that cut into profitability. The company needed a better way to ship more efficiently while keeping customer satisfaction a top priority.

Solution

With project44’s Advanced Visibility Platform™, RRD found a real-time tracking solution that integrated into their MercuryGate TMS. RRD’s estimate for a six-month implementation of LTL tracking and automation of rating, dispatching and documents went live in just 30 days with the help of the FedEx API Integration Program.


Boost profitability without sacrificing customer experience.