project44 Sub-Processors 

1. Scope 

This documentation describes the Sub-processors and certain other entities material to the services listed in the Sub-processors Tables below (collectively, for the purposes of this document only, the “Services”). Capitalized terms used in this documentation are defined in P44’s MSA and/or Data Processing Addendum and/or any agreement made between P44 and Customer, referencing this documentation. Many of the Services are fully or partly hosted on third-party infrastructures that operate as P44’s Sub-processors. This Sub-processor documentation was last updated on February 1, 2024.  

If a Service includes features which run across multiple infrastructures using different Sub-processors or hosted in different locations, the Sub-processors Table will list each infrastructure involved in running the Service as a separate “purpose of processing” row detailing how, and for what features, each infrastructure is used. 

2. Sub-processor Notifications

P44 Customers may subscribe to notifications of new Sub-processors for those Services for which Customer has a then-current active subscription by filling out this form

3. Sub-processors Storing Customer Data  

Multiple Services offer multiple alternative locations to process and/or store Customer Data.

Customer may request to have Customer Data for a Service or feature hosted in a different region, which may be accommodated, subject to availability. Further, if Customer Data is hosted in a different region for one Service, this may also affect where Customer Data is hosted in other related services. If Customer has any questions about where Customer Data is stored that this documentation does not answer, please contact P44’s customer support.  

In addition to the locations identified in the below Sub-processors tables, P44 may store across its processing locations identifying information about Customers’ instance(s) and identifying information about Users for the purpose of operating the Services, such as facilitating the login process and the provision of customer support. 

P44 offers software services used by P44 Customers across a variety of industries and businesses. The P44 Services consists of different types of products and services, which P44 individually references as ‘SKUs’. The Sub-processors Tables list the Sub-processors involved in processing related to the SKUs in general and where relevant specific Sub-processors undertaking processing activities for individual SKU 

5. Sub-processor Tables 

General List of Sub-processors for all SKUs 

Purpose of Processing Sub-processorsLocations
Cloud services and hosting Amazon Web Services, Inc. United States 
Amazon Web Services
Ireland and/or Germany 
Google LLCUnited States and/or  Ireland, Belgium 
Data warehousing for reportingSnowflake, Inc.Ireland, Germany, Netherlands, Switzerland and/or United States
User managementOkta, Inc.Ireland, Germany and/or United States
Data base servicesTableau Software, Inc.Ireland, Germany and/or United States
ElasticSearch B.V. Ireland, Germany, France and/or United States
MongoDB, Inc.Ireland, Germany and/or United States
SMS notifications / Contact management (voluntary)Twilio Sendgrid, Inc.United States, Ireland, and/or Australia
Product analyticsFullStory, Inc.United States and/or Frankfurt
Mixpanel, Inc.Netherlands 
Data analyticsObserve, Inc.United States and Europe
Marketing communication, landing pages, and product pagesMarketo, Inc.England, Netherlands, and/or United States
Project management toolRocketlane CorpUnited States
Infrastructure monitoring Datadog, Inc.United States and Germany
Security MonitoringSumo Logic, Inc.Ireland

Purpose of Processing Sub-processors Locations
Support services, including technical and operations supportproject44 A/S Denmark 
Project44 B.V.The Netherlands
Project44 Sp z.o.o.Poland
project44, LLCUnited States
Project44 Germany GmbHGermany
Project44 Software Services Private LimitedIndia
Project44 SASFrance
QCerris D.O.O.Serbia
QABADGER d.o.o.Serbia
Lean Technologies, LLCColombia
Service provider of customer support toolsZenDesk, Inc.United States

Purpose of Processing Sub-processors Locations
Data analyticsTalend, Inc.United States
Observe, Inc.United States and Europe
Analytics and reporting toolGainsight, Inc.United States and/or Germany, Ireland
Product feedbackCanny IncUnited States
SMS notifications (voluntary)Twilio Sendgrid, Inc.United States, Ireland, and/or Australia

Purpose of Processing Sub-processors Locations
Cloud services and hostingHetzner Online GmbHGermany
Host Europe GmbHGermany
Surfboxx IT-Solutions GmbHGermany

Purpose of Processing Sub-processors Locations
Cloud services and hostingNetic A/SDenmark

Purpose of Processing Sub-processors Locations
Cloud services and hostingAlibaba Cloud Computing Ltd.China
Infrastructure monitoringDatadog, Inc.China

Sub-processor notifications 

project44 customers may subscribe to notifications of changes to our list of sub processors. 

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